Forging Ahead: Uniting AI Reskilling and Diversity, Equity, and Inclusion for Organizational Transformation

Effenus Henderson
3 min readAug 22, 2023

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Photo by Levart_Photographer on Unsplash

In the realm of organizational evolution, two critical imperatives are emerging as transformative forces: reskilling to adapt to the era of automation and AI, and the pursuit of Diversity, Equity, and Inclusion (DEI) initiatives. These two domains are more intertwined than they may initially appear, and understanding their intersection can provide a roadmap for creating a workforce that is not only technologically adept but also diverse, inclusive, and equitable. Drawing insights from the article “Reskilling in the Age of Automation and AI” by Jorge Tamayo et al. in Harvard Business Review, this essay explores the implications of reskilling on DEI efforts and offers tailored recommendations for organizations seeking to align these strategic endeavors.

To cope with these disruptions, a number of organizations are already investing heavily in upskilling their workforces. One recent BCG study suggests that such investments represent as much as 1.5% of those organizations’ total budgets. But upskilling alone won’t be enough. If the OECD estimates are correct, in the coming decades millions of workers may need to be entirely reskilled — a fundamental and profoundly complex societal challenge that will require workers not only to acquire new skills but to use them to change occupations.

1. Reskilling as a Catalyst for Inclusive Workforces

Reskilling initiatives, when aligned with DEI goals, can become powerful catalysts for creating inclusive workforces. As organizations invest in reskilling, they have the opportunity to prioritize individuals from underrepresented backgrounds, ensuring that traditionally marginalized groups gain access to the emerging skillsets demanded by the digital age. Companies can actively identify potential talent within these groups and provide targeted reskilling programs, thereby advancing both their DEI and technological goals simultaneously.

2. Leveraging Leadership Commitment for DEI and Reskilling

The article highlights the pivotal role of leadership commitment in successful reskilling efforts. By applying this principle to DEI, organizations can ensure that their senior leaders are not only champions of technological change but also advocates for diversity and inclusivity. A unified commitment can promote the idea that reskilling opportunities should be equally accessible to individuals from all backgrounds, bridging the digital divide and advancing social equity.

3. Change Management for an Inclusive Reskilling Journey

Reskilling, like DEI initiatives, requires a change-management mindset. This shared attribute presents an opportunity to synchronize efforts, creating a cohesive approach to navigating the challenges associated with change. Incorporating DEI principles into the change-management process can ensure that reskilling programs are tailored to meet the diverse needs of employees and that the transition is seamless, inclusive, and equitable for all.

4. Employee-Centric Reskilling for a Diverse Workforce

The article emphasizes designing reskilling programs from the employee’s point of view. Organizations can extend this principle to foster DEI by understanding that employees come from diverse backgrounds with unique learning styles, experiences, and aspirations. By offering customizable reskilling pathways that cater to these differences, companies can create an environment where employees of all backgrounds feel empowered to embrace technological transformations.

5. Collaborative Ecosystems for Inclusive Reskilling

Collaboration emerges as a key theme in the article’s findings. Applying this insight to DEI efforts, organizations can collaborate with external partners, such as nonprofits and educational institutions, to ensure that reskilling opportunities reach traditionally underserved communities. By forming alliances that prioritize diversity and inclusion, companies can expand the talent pool, increase representation, and dismantle barriers to entry.

6. Measurement and Evaluation: Inclusive and Equitable Outcomes

Just as the article underscores the need for rigorous measurement and evaluation in reskilling, a similar approach can be adopted for DEI. Organizations should measure the impact of their reskilling and DEI initiatives holistically, ensuring that positive outcomes are not only technologically driven but also contribute to a more diverse, equitable, and inclusive workforce.

Conclusion

In the fast-evolving landscape of business, the intersection of reskilling and DEI presents a unique opportunity for organizations to shape a future that is both technologically proficient and socially inclusive. By aligning the insights from “Reskilling in the Age of Automation and AI” with DEI initiatives, companies can harness the power of diversity to drive innovation, adaptability, and competitive advantage. As we navigate the complex dynamics of automation, AI, and societal transformation, a holistic approach that embraces reskilling and DEI will be the cornerstone of organizational success in the digital era.

Effenus Henderson

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Effenus Henderson
Effenus Henderson

Written by Effenus Henderson

President and CEO of HenderWorks Consulting and Co-Founder of the Institute for Sustainable Diversity and Inclusion. Convener, ISO Working Group, DEI

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