Using the Habits of a Systems Thinker as a Critical Competence in DEI

Effenus Henderson
3 min readDec 11, 2023

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Photo by Erik 🖐 on Unsplash

In the turbulent landscape of Diversity, Equity, and Inclusion (DEI), practitioners are no longer simply agents of change; they are the vanguards in the battle against growing polarization, grievance, and apathy. The days of DEI as a “nice to have” initiative are over. It has become an indispensable competence, and practitioners must sharpen their skills as systems thinkers to tackle the challenges head-on.

The Complex Web of DEI: Beyond Nice-to-Have

Gone are the days when DEI was a peripheral concern, relegated to HR manuals and corporate virtue signaling. Today, DEI is at the heart of organizational success. But it’s not just about diversity quotas or politically correct statements. The stakes are higher, and the issues are interconnected. DEI practitioners must comprehend that their work doesn’t exist in isolation; it is deeply enmeshed within the complex system of an organization.

The Urgency of Systems Thinking

Systems thinking is not a luxury; it’s an imperative. DEI practitioners are navigating a labyrinth of intertwined challenges, and the traditional approach won’t cut it. Here’s why systems thinking is non-negotiable:

  1. No Room for Superficial Fixes: Systems thinking forces us to dig deep. It compels practitioners to unearth the root causes of DEI challenges, rather than applying superficial Band-Aids. We no longer have the luxury of appeasing stakeholders with token gestures.
  2. Predicting the Domino Effect: Change in one corner of an organization can trigger a cascade of effects across the system. Systems thinkers can anticipate these ripple effects, mitigating unforeseen consequences of their actions.
  3. Resilience Amid Chaos: In a world of ever-accelerating change, organizations face internal and external disruptions. DEI practitioners who think systemically are the first responders. They identify weak points in the DEI ecosystem and build resilience against external shocks.
  4. Collaborative Power: Systems thinking dissolves silos. DEI practitioners collaborate across departments, bringing HR, leadership, and other functions into alignment. This unity amplifies DEI efforts, aligning them with the organization’s core mission.

Polarization, Grievance, and Apathy: The Triple Threat

DEI practitioners are on the front lines, battling a three-headed monster — polarization, grievance, and apathy.

  • Polarization: Society is increasingly divided, and organizations are microcosms of this polarization. DEI practitioners must use systems thinking to find common ground, fostering inclusivity amid ideological divides.
  • Grievance: Inside organizations, some resist DEI, fearing it as a threat to their status quo. Systems thinkers engage with these dissenters, dismantling grievances with data-driven arguments and holistic strategies.
  • Apathy: Apathy is the silent killer of DEI progress. Systems thinkers identify pockets of indifference and breathe life into them through compelling narratives and concrete action plans.

The Call to Action

DEI is not an optional exercise in corporate virtue; it is a critical competence. Systems thinking is your weapon against the rising tides of polarization, grievance, and apathy. It’s time to take a stand and declare that DEI is not just a nice-to-have — it’s a must-have for survival, growth, and progress.

In conclusion, as DEI practitioners, you are the catalysts of change, and your role has never been more pivotal. Embrace the habits of a systems thinker with unwavering determination. Understand that you’re not just addressing workplace disparities; you’re defending against the forces that threaten to tear organizations apart. In this battle, systems thinking isn’t a choice; it’s your shield and sword. Now is the time to act, boldly and unapologetically, because DEI is not a luxury — it’s a critical competence in the face of the storm.

Effenus Henderson

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Effenus Henderson
Effenus Henderson

Written by Effenus Henderson

President and CEO of HenderWorks Consulting and Co-Founder of the Institute for Sustainable Diversity and Inclusion. Convener, ISO Working Group, DEI

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